Blog

Receiving high call volumes to your call center can be a solid sign that your business is thriving or that an unexpected issue needs your immediate attention. Let’s see how voicebots can help.

Call center metrics are important indicators of a call center’s performance. Can voice biometrics and speech recognition help improve any of those metrics?

After seven years of Phonexia’s exceptional growth, Michal Hrabí decided to step down and enjoy a well-deserved sabbatical. For that reason, we are excited to announce our new CEO today!

Voice commerce is quickly becoming an important sales channel for many businesses. Will voice payments powered by voice biometrics make it an even greater experience?

What does the recent certification of Phonexia Speaker Identification by the Korean Financial Telecommunications and Clearings Institute mean for the South Korean financial market?

Latest breakthroughs in artificial intelligence, voice biometrics, and speech recognition are paving the way to seamless interaction with smart technologies. What does the future hold for voice assistants?

The mobile and internet calling industry is growing at a tremendous rate, attracting fraudulent activities performed over the phone. Can telco fraud be reduced with voice biometric authentication?

The Phonexia Spring 2022 Product Release has just landed. Check out the features and enhancements that our latest product release brings to the world of Speech to Text and Voice Verification!

Stopping cybercriminals from performing bank fraud and other financial scams has become increasingly difficult. What are the most common types of bank fraud, and can modern technology prevent these?