Blog

Massive digitalization in recent years has given cybercriminals considerable opportunities to deploy their scamming strategies. What is the most popular fraud that contact centers need to tackle in 2021?

Passive voice biometrics plays a key role in providing a seamless contact center experience. What are the biggest reasons for having passive voice biometric authentication implemented in a contact center?

Voice biometric verification has been around for a long time now. As it is being used across many industries, what are the most common myths surrounding this frictionless type of authentication?

Voice biometric authentication is becoming increasingly popular in the world of voice-enabled services. How much does it affect the customer experience by its frictionless nature?

Tomáš Kučera joins Phonexia as the new Head of the Business Unit for Government to expand Phonexia's business in the public safety sector with his more than 20 years of experience in security sotware sales.

Voice biometrics has been around for a while, improving security and customer experiences all around the world. But what is the difference between active and passive voice biometrics?

Vishing has become an increasingly popular type of cybercrime these days. Is there a way to use voice biometrics and reduce the impact of such social engineering attacks?

There is a more efficient way to investigate audio recordings. Meet our brand-new, revolutionary product Phonexia Orbis that helps law enforcement agencies connect the dots in audio effortlessly.

With home devices getting smarter, voice commands used more often than ever, and vishing on the rise, is it a good choice to use your voice as your password?