Blog, November 5, 2021
Identity theft is one of the most common problems for businesses, especially for financial institutions. How can banks enhance account security without introducing additional passwords?
Blog, November 5, 2021
Identity theft is one of the most common problems for businesses, especially for financial institutions. How can banks enhance account security without introducing additional passwords?
Blog, October 29, 2021
How does voice biometrics help the banking industry and other financial institutions ensure exceptional security and customer experiences for their clients?
Blog, October 19, 2021
Fall is here, and the same is true for the Phonexia Fall 2021 Product Release! What are the latest enhancements that our R&D teams have been working on tirelessly in the last six months?
Blog, October 14, 2021
Time is money for both customers and businesses, and this is especially true for contact centers. The question is: What can contact centers do to reduce the average handle time?
Blog, September 30, 2021
With today’s demand for intuitive experiences, is it still possible for call centers to find a balance between enhanced security and a convenient passwordless customer experience?
Blog, September 16, 2021
Phonexia's team of voice biometrics researchers attended the VoxCeleb Speaker Recognition Challenge 2021 and developed an innovative self-supervised speaker verification system.
Blog, September 9, 2021
These days, businesses can choose from many types of authentication methods. What are the pros and cons of using today's highly popular biometric authentication methods?
Blog, August 31, 2021
Massive digitalization in recent years has given cybercriminals considerable opportunities to deploy their scamming strategies. What is the most popular fraud that contact centers need to tackle in 2021?
Blog, August 25, 2021
Passive voice biometrics plays a key role in providing a seamless contact center experience. What are the biggest reasons for having passive voice biometric authentication implemented in a contact center?