Blog, February 25, 2020
How long does it take your contact center agents to verify clients over the phone? 30 seconds, a minute, or even longer? Stop wasting everyone’s time with a neverending list of security questions.
Blog, February 20, 2020
March is only a couple weeks away, and our experts are getting ready for showcasing Phonexia’s latest advancements at the UK’s world-class Security & Policing event in Farnborough.
Blog, December 23, 2019
If you are into customer experience and wonder about the upcoming trends for contact centers in 2020, then look no further as we put together a comprehensive list of contact center events you cannot miss in 2020!