Phonexia joins more than 240 organizations worldwide and becomes a member of the Biometrics Institute—an independent and impartial international forum for ethical use of biometrics and biometric analytics.
We are proud to support the Biometrics Institute’s mission of promoting the responsible and ethical use of biometric technologies so these technologies can positively impact people’s lives.
The Biometrics Institute has more than a thousand members from 30 countries, including government, private sector users, suppliers, and academics.
The market is full of solutions that offer voice-based automation and promise seamless handling of calls, increased NPS, and reduced costs. But how smart are these voicebots and virtual assistants in reality?