Quickly discover how Phonexia Voice Verify can improve your contact center’s security and customer experience with password-free voice biometric verification that can verify a person in just 3 seconds.
Dive into the call center challenges that innogy solved with Phonexia’s innovative speech recognition technologies enabling automatic call topic detection, greater call center efficiency, and improved up-selling.
Multinational Consumer Bank Illustrative Case Study
Discover how a multinational European bank can shorten the average authentication time over the phone with Phonexia Voice Verify and greatly improve customer experience and the average call handling time in the contact centers.
The Essential Guide to Implementing Voice Authentication in Call Centers
This document is intended for business and technology leaders in organizations considering or planning the implementation of Voice Biometrics as an authentication method in their call centers or automated systems.