Targeting contact center businesses
Phonexia Speech Analytics delivers comprehensive solutions for performance and revenue enhancements.
Analyze important parameters of dialog such as identifying and tracking multiple speakers at the same time, reaction times, silent spots, speaker swaps, monologs vs. dialogs, speech length and speed.
Increase customer satisfaction
Enhance agent skills
Optimize call length
Increase the ROI of your campaigns
Phonexia Speech Analytics delivers comprehensive solutions for performance and revenue enhancements.
Enhance customer experience
Improve agent skills
Optimise your marketing campaigns
Increase your ROI
Language Identification
Gender Identification
Keyword Spotting
Speech Transcription
Age Estimation