Speech Transcription

Transcribe entire calls for archival purposes, analysis, and post-processing.

  • Main benefits

    • Full-text search ready

    • Read and scan instead of listening

    • Discover new analytics possibilities

    • Faster reporting

    • Trend prediction

Targeting contact center businesses

Phonexia Speech Analytics delivers comprehensive solutions for performance and revenue enhancements.

  • Main benefits

    • Enhance customer experience

    • Improve agent skills

    • Optimise your marketing campaigns

    • Increase your ROI

  • Used technologies

    • Language Identification

    • Gender Identification

    • Keyword Spotting

    • Speech Transcription

    • Age Estimation