Blog, June 28, 2022
Identity theft has always been an attractive choice for fraudsters skillful in deception and psychological manipulation. Here are the four biggest identity theft frauds in modern history.
Blog, June 15, 2022
Receiving high call volumes to your call center can be a solid sign that your business is thriving or that an unexpected issue needs your immediate attention. Let’s see how voicebots can help.
Blog, June 8, 2022
Call center metrics are important indicators of a call center’s performance. Can voice biometrics and speech recognition help improve any of those metrics?