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Phonexia Orbis Fraud Detect | Discover Contact Center Fraud Effortlessly

Phonexia Orbis Fraud Detect

Discover fraudsters automatically based on their voice in near real-time and mitigate contact center fraud effortlessly with cutting-edge, AI-powered software designed specifically for contact center identity fraud detection.

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Discover Contact Center Fraud Effortlessly

Phonexia Orbis Fraud Detect is a revolutionary contact center solution powered by Phonexia’s advanced passive voice biometrics for the effortless detection of contact center identity fraud (such as telco subscription fraud), with over 98% accuracy. Call recordings are analyzed in the background as frequently as needed, and suspected fraudsters are marked automatically, shortening the time for identity fraud discovery dramatically.

Designed for Contact Centers

Key Features

Intuitive Interface

Efficiency goes hand in hand with intuitiveness. Phonexia Orbis Fraud Detect offers a clean, intuitive user interface with every element exactly where you would expect it to be for rapid performance.

Detection Rules Customization

Depending on the situation, fraud investigators may require being shown a different set of insights during their work. Phonexia Orbis Fraud Detect makes it extremely easy to define custom fraud detection rules (insights).

Smart Audio Player

Call recordings do not contain 100% of speech from beginning to end. Phonexia Orbis Fraud Detect makes contact center fraud investigations faster with a smart audio player that skips silent parts automatically.

Fraud Case Management

Staying organized is important for a successful fraud investigation. Phonexia Orbis Fraud Detect comes with built-in support for fraud case management to keep all your notes and call recordings easily manageable as needed.

What People Are Saying

Phonexia has a close relationship with the Brno University of Technology, which helps it maintain a strong commitment to innovative technology and forward-looking strategies. Phonexia's focus on innovation will make it a prominent global player. With over 15 years on the market, Phonexia is committed to being a leader in the global voice biometrics industry.

We have been selling Phonexia products in the Asian market for over 3 years now, and we can clearly say that Phonexia products are by far the best ones in the global market. We have encountered some local and global competitors, but we can easily push them off the table by showing how strong and affordable Phonexia products are. Phonexia’s strength comes from a mixture of dedicated genius engineers and down-to-earth, smart business experts who can draw big pictures.

Why Phonexia?

Get Your Free Online Demo

Request a free online demo and find out how Phonexia Orbis Fraud Detect can help you discover contact center fraud effortlessly.

We will introduce our technologies to you and answer all your questions.