Demographic Information

Receive complex demographic information about clients, identifying their language/dialect, gender and age.

  • Main benefits

    • Optimize campaign targeting

    • Analyze demographic data

    • Optimize your call center traffic

Targeting contact center businesses

Phonexia Speech Analytics delivers comprehensive solutions for performance and revenue enhancements.

  • Main benefits

    • Enhance customer experience

    • Improve agent skills

    • Optimise your marketing campaigns

    • Increase your ROI

  • Used technologies

    • Language Identification

    • Gender Identification

    • Keyword Spotting

    • Speech Transcription

    • Age Estimation