Resources | PHONEXIA

Phonexia Introduction Video

Watch our CEO introducing Phonexia and its innovative voice recognition technologies in 30+1 seconds.

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Phonexia Speech Engine Brochure

Get a comprehensive overview of Phonexia speech recognition and voice biometric technologies for the commercial market.

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Home Credit Case Study

Learn how Home Credit streamlined its call center operators’ work and increased customer satisfaction through voice analytics powered by the Phonexia speech transcription technology.

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innogy Case Study

Dive into the call center challenges that innogy solved with Phonexia’s innovative speech recognition technologies enabling automatic call topic detection, greater call center efficiency, and improved up-selling.

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Comdata Case Study

Explore how Comdata Group reduced its call center costs, increased customer service quality, and improved the agents’ efficiency by implementing Phonexia speech recognition technologies.

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The Essential Guide to Implementing Voice Authentication in Call Centers

Understand the process behind the implementation of voice biometrics in call centers and expand your business with voice authentication easily.

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8 Ways to Boost Your Call Center’s Efficiency with Speech Technologies - Phonexia Whitepaper

Call Center Analytics Whitepaper

Get an extensive look at multiple call center challenges and how innovative speech analytics is a key element behind the impressive customer experience delivered over the phone.

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Phonexia Voice Inspector Leaflet

Learn about Phonexia Voice Inspector, an out-of-the-box automatic forensic voice comparison solution for police forces and forensic experts.

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The Unit for the Suppression of Organized Crime Case Study

Tap into the challenges of a European Law Enforcement Agency in this anonymous case study and find out how the agency greatly improved its efficiency when tackling organized crime.

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