Professional Services | PHONEXIA

Phonexia’s Professional Services team provides our partners the assistance of our experts to deploy requested systems as soon as possible in the highest quality.
Technical support
- 2nd level and 3rd level support provided by Phonexia
- 1st level and 2nd level support provided by partners trained and certified by Phonexia
- Language model adaptation
- Please create a new ticket via Phonexia Service Desk.
Proof of concept and pilots
- Analysis of system requirements and proposed system delivery
- Fast analysis of data samples
- Assistance with meeting customer’s requirements
- Proving of possible and smooth deployment in customer’s environment
- System calibration according to the customer’s needs, data, methods
- Assistance with Proof of concept project management
Consulting
- System design, architecture and recommended hardware
- System installation, configuration, implementation
- Speech technologies evaluation, calibration, and adaptation
- Performance optimization
- Recommendations regarding technology and product lifecycle
- Monitoring, managing, updating, and upgrading of Phonexia products

Only a few authentication providers can deliver precise, safe, and smart solutions that address security and CX requirements as well as challenges. Phonexia has been able to recognise these market demands and translate its experience and insights into exceptional, tangible, and innovative solutions.