Professional Services

Phonexia’s Professional Services team provides our partners the assistance of our experts to deploy requested systems as soon as possible in the highest quality.
Technical support
- 2nd level and 3rd level support provided by Phonexia
- 1st level and 2nd level support provided by partners trained and certified by Phonexia
- Language model adaptation
- Please create a new ticket via Phonexia Service Desk.
Proof of concept and pilots
- Analysis of system requirements and proposed system delivery
- Fast analysis of data samples
- Assistance with meeting customer’s requirements
- Proving of possible and smooth deployment in customer’s environment
- System calibration according to the customer’s needs, data, methods
- Assistance with Proof of concept project management
Consulting
- System design, architecture and recommended hardware
- System installation, configuration, implementation
- Speech technologies evaluation, calibration, and adaptation
- Performance optimization
- Recommendations regarding technology and product lifecycle
- Monitoring, managing, updating, and upgrading of Phonexia products

Technical support