Authenticate clients reliably based on their voice whenever they reach out to your contact center and greatly improve customer experiences and account security with Phonexia’s AI-powered voice biometrics technology.
Secure access to your clients’ data conveniently with voice biometrics instead of additional passwords.
Shorten the time necessary for clients to authenticate over the phone by 20+ seconds and respond to their needs faster.
Verify clients in seconds based on their voice and offer them immersive, passwordless authentication experiences.
Offer your customers a seamless, secure, and passwordless authentication experience by identifying them based on their voice biometrics instead of hard-to-remember passwords. The Phonexia Voice Verify solution uses Phonexia Deep Embeddings™ Speaker Identification technology powered exclusively by deep neural networks to provide extremely fast and accurate speaker verification.
Phonexia Voice Verify is a cutting-edge voice authentication solution designed specifically for contact centers to enhance them with an additional security layer. Based on customer voice biometrics, rather than additional security questions, customers can be verified over a phone conveniently in just a few seconds.
Aside from intuitive, voice-based authentication, the solution helps businesses meet various security regulations, such as the PSD2, and shorten the authentication phase of an average call by 20+ seconds, significantly reducing contact center costs.
Phonexia Voice Verify leverages Phonexia Deep Embeddings™ Speaker Identification technology—the world’s first commercially available voice biometrics engine powered exclusively by artificial intelligence—which provides extremely high speaker verification accuracy of more than 99% in almost real-time.
Voice properties are so unique that even when someone tries to speak in a different language or accent, Phonexia Voice Verify can still recognize the speaker.
There is no need to say a specific sentence to be successfully recognized by Phonexia Voice Verify as speakers are identified automatically based on their natural speech.
Phonexia Voice Verify can calibrate itself automatically based on existing data whenever it is requested and increase speaker verification accuracy even further.
Customer voice enrollments (voiceprint creations) can be performed in just 20 seconds and then compared at anytime with only a few seconds of the customer’s natural speech.
Integration Possibilities
Phonexia Voice Verify is provided as a complete solution with a REST API interface that can be easily deployed on-premise (Windows 64-bit/Linux 64-bit) or in the cloud.
Easy to scale up with additional CPUs.
All your data stays on your server.
Designed to be deployed in a matter of weeks.
Used Technologies
Schedule a demo with our experts to see for yourself how Phonexia Voice Verify can empower your organization with voice authentication.
We will show you a free online demo tailored to your needs, showcasing Phonexia Voice Verify solution and the ways you can use it to authenticate clients securely based on their voice.
