Pavel Jiřík, Author PHONEXIA

Pavel Jiřík

Pavel is a content marketing specialist with a passion for everything that revolves around innovative technologies, visionary ideas, and futuristic concepts. Experienced in Sales, Marketing, and Technical Support and Consulting, he loves to dive into the latest cutting-edge stuff and share its complexities with the world in an easy-to-digest way.

Have a Joyful Holiday Season and a Phenomenal 2023!

Blog, December 22, 2022

As the year of AI winning first place in an art contest is coming to an end, Phonexia wishes all its customers, partners, and Phonexians a well-deserved rest and a phenomenal 2023!

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Enhancing a Self-Service Contact Center with Biometric Voice Recognition

Blog, November 14, 2022

Customers want to fix their problems as quickly as possible, and many prefer to do it entirely by themselves. How can biometric voice recognition improve self-service?

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Benefits of Combining Speech Analytics and Voice Recognition in Call Centers

Blog, October 31, 2022

With the powerful combination of speech analytics and voice recognition, call centers can unlock an entirely new level of insights. What are the most significant benefits?

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