Blog Posts
The New Normal for Call Centers Unleashed by COVID-19
Blog, June 9, 2020
The coronavirus outbreak has torn long-established remote communication patterns into pieces. So, looking ahead, what does the future hold for call centers in the post-COVID-19 era?
Covid-19 Supercharges the Voice-first Transformation of Our World
Blog, April 2, 2020
I believe in a voice-first future. A world where people massively leverage robot-assisted work and communicate with automated systems naturally through speech.
Can Our Voices Turn Us Into Cyborgs?
Blog, January 15, 2019
There’s a computer on every desktop and smartphone in every pocket. They have upgraded human capabilities, reach and connectivity. The world has become small. This is the future we dreamed of, this is the future that is already here. But what is going to happen next? Are we going to be dependent on AI? Have we become cyborgs?
