Blog

Staying operational during emergencies is a great challenge for call centers. What are key call center automation approaches for efficient crisis management?

Identity theft has always been an attractive choice for fraudsters skillful in deception and psychological manipulation. Here are the four biggest identity theft frauds in modern history.

Receiving high call volumes to your call center can be a solid sign that your business is thriving or that an unexpected issue needs your immediate attention. Let’s see how voicebots can help.

Call center metrics are important indicators of a call center’s performance. Can voice biometrics and speech recognition help improve any of those metrics?

After seven years of Phonexia’s exceptional growth, Michal Hrabí decided to step down and enjoy a well-deserved sabbatical. For that reason, we are excited to announce our new CEO today!

Voice commerce is quickly becoming an important sales channel for many businesses. Will voice payments powered by voice biometrics make it an even greater experience?

What does the recent certification of Phonexia Speaker Identification by the Korean Financial Telecommunications and Clearings Institute mean for the South Korean financial market?

Instantly access our cutting-edge Speech to Text on the AWS Marketplace and build sophisticated voicebots, virtual assistants, and speech analytics solutions with ease.

Latest breakthroughs in artificial intelligence, voice biometrics, and speech recognition are paving the way to seamless interaction with smart technologies. What does the future hold for voice assistants?