Blog

The past two years have changed everything about our way of living, working, and shopping. What are the latest customer expectations, and what customer service trends can we expect in 2022?

Spanish is one of the world’s most spoken languages, and we are excited to welcome it in our most advanced, 6th generation of speech transcription languages.

Organized crime and fraudsters never sleep. Check out our list of the top 14 security and fraud conferences in 2022 to stay up to date with the latest law enforcement and anti-fraud approaches!

Phonexia has been acknowledged as Standout voice biometrics vendor in the latest Opus Research 2022 Intelligent Authentication and Fraud Prevention Intelliview report released in January.

The level of customer satisfaction is measured by various metrics, and the Customer Satisfaction Score is one of those. How can voice biometrics help contact centers improve this score even further?

As the new year is almost here, Phonexia wishes all its customers, partners, and employees a very RESTful API (Amazing Presents Intake) and a prosperous 2022!

Which are the most valuable AI and machine learning conferences to attend in 2022? Choose the ones with the greatest value for yourself with our list of the world’s top AI events to attend in 2022.

What makes a company the best? Is it an innovative product? Hard work? The company’s culture? Exceptional employees? A visionary CEO? Luck? Some other secret?

Machine learning has always been at the heart of Phonexia’s success in the voice recognition industry. Today, we are happy to announce that Phonexia has joined the NVIDIA Inception program.